venEyes, 3D Printed Customized Eyewear is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

The privacy protection statement of venEyes, 3D Printed Customized Eyewear App (hereinafter referred to as “the App”) is a commitment to protect the privacy of users. We attach great importance to the protection of your personal privacy. Sometimes we need certain information to provide you with the services you request. This privacy statement explains the data collection and use in these situations.

Your personal information refers to all information that can be used to identify you, such as name, address, email address, phone number, etc. In this App, to provide the products or services you request, we will collect the minimum level of your personal information. User data: This App allows you to upload your 3D face model, images, and other related content. All the content you upload will be referred to as “user data” below.

1) Information you provide to us: In the process of using this App, we provide you with the function of using our cloud service to store your user data. You will be able to view, download or delete your user data later. We need to store your account information in the back-end database for user account management. If you choose to use the cloud service provided by us to obtain customized glasses service, you need to upload a 3D face model scanned in this App and one or more images obtained in this App for custom glasses model The calculation and generation of the image information will be used for thumbnails when browsing your model.

2) Information obtained automatically: In order to improve your user experience and our internal diagnosis, we may use the information automatically provided when you use this App, including your operating system and browser information, and Internet Access information and service time.

3) Once we collect your personal information, we may use such personal information internally, separately or in combination with any pre-existing information, for the following purposes:

(a) To develop, enhance, market, sell or otherwise provide information, products or services;

(b) To process and fulfill your order, including to send you emails to confirm your order status and shipment, and other related emails;

(c) To administer your account;

(d) To assist with billing and the collection of accounts;

(e) To provide you with transaction receipts for manufacturer warranty or repair issues;

(f) To help us learn more about your shopping preferences;

(g) To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with us;

(h) To conduct or administer contests, sweepstakes or other promotions in which you have participated;

(i) To contact you and to respond to any communications that you may have had with us;

(j) To troubleshoot problems with the App;

The company strictly protects the security of your personal information. We use various security technologies and procedures to protect your personal information and user data from unauthorized access, use or leakage. However, the transmission of information on the Internet has security risks. This information may be eavesdropped or intercepted during the transmission process, and this part of the risk needs to be borne by you. Once we have obtained your information, we will use the latest and most reliable technical means to protect your personal information and user data to ensure that it will not be obtained or accessed in a way that is not authorized by you.
The company will not share this information with third parties without your permission.

Your account information will only be used for the internal storage, acquisition, and management of your user data, and will not be used for other purposes or shared and published by means without your authorization. We may use your personal information to send you notices, newsletters or marketing materials. You can use the unsubscribe link in these materials to unsubscribe from newsletters or marketing materials sent by us at any time, or you can unsubscribe by contacting us directly.

We store your user data to provide you with the services of this App, so the time to retain the data will depend on the time required to provide you with the service and in accordance with the requirements of relevant laws. When we no longer need to use your personal information and user data to provide services to you, we will safely destroy this information.

We reserve the right, at our discretion, to change, modify, add, or remove portions from this Australian Privacy Policy at any time. However, if at any time in the future we plan to use personally identifiable information in a way that materially differs from this Australian Privacy Policy, including sharing such information with more third parties, we will post such changes here and provide you the opportunity to opt-out of such differing uses. Your continued use of the Service and our services following the posting of any changes to this Australian Privacy Policy means you accept such changes.

venEyes, 3D Printed Customised Eyewear and its affiliates (hereinafter referred to as “the company”) has the exclusive rights for all content including but not limited to the software and related products or services issued by it or jointly issued by its partner companies. Legal protection. If the relevant content does not contain a rights statement, it does not mean that the company does not have rights and does not claim rights. You should respect the legal rights of the right holders and use the content legally in accordance with laws, regulations, and principles of good faith.

Without the written permission of the company, any unit or individual shall not use, copy, modify, transcribe, disseminate, or bundle any part of the above software, products, services, information, or text in any way or for any reason. Use, sell, or use a hyperlink to connect or transmit, store in an information retrieval system, or use for any other commercial purposes, but for downloading or printing for non-commercial purposes and personal use (without modification, and the content must be retained) The copyright statement or other ownership statement are excluded.

The trademarks and logos (hereinafter collectively referred to as “trademarks”) used and displayed in the above software are the registered and unregistered trademarks of the company in travel services and other related fields, and are protected by law, but note Except for trademarks, signs, and trade names owned by other parties. Without the written permission of the company for any content contained in such software, no one may use the name and related trademarks and logos of the company in any way.

Regardless of the circumstances, the company is responsible for the maintenance of information network equipment of using venEyes App, information network connection failures, intelligent terminals, communication or other system failures, power failures, strikes, labour disputes, riots, uprisings, riots, fires, floods, storms , Explosions, wars, government actions, orders of judicial administrative organs, other force majeure or the inaction of third parties caused by inability to service or delayed service shall not be liable.

No matter under any circumstances (including but not limited to negligence), due to the use of information on venEyes App or information linked by venEyes platform, or other website information linked to venEyes platform, any loss or damage caused to you or others Damages (including direct, indirect, special or consequential losses or damages, such as loss of income or profit, damage to smart terminal systems or loss of data, etc.), are all the responsibility of the user (including but not limited to liability for negligence) .

The information contained in venEyes App, including but not limited to text, pictures, data, opinions, web pages or links, although it strives to be accurate and detailed, the company does not regard the information and content contained in it as accurate, complete, sufficient, and reliable. The company stated that it is not responsible for the errors or omissions of these information and content, and does not make any express or implied, but not limited to, no infringement of third-party rights, quality, and no intelligent terminal virus guarantee for these information and content.

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

The Company may retain links to third-party websites or URLs, and access to these links will be made by the user. The company does not make any claims on the accuracy and completeness of any information, data, opinions, pictures, statements, or suggestions provided on these links.

This Privacy Policy and our legal obligations hereunder are subject to the laws of the State of New South Wales regardless of your location. You hereby consent to the exclusive jurisdiction of and venue in the courts located in the State of New South Wales, County of Australia, in all disputes arising out of or relating to the Services.

This Policy may change from time to time and is available on our App.

If you have any queries or complaints about our Privacy Policy, please contact us at: info@veneyes.com.au